← Hybrid Hub Network
Warranty · Hub Certified builds

Claim portal

A warranty is only worth what it is to collect on. File here with your report ID and the symptom; the network routes the claim to an in-network shop and logs every action with a timestamp so nobody can quietly stall it.

01 // What's covered

Covered

Any module supplied in a Certified or Certified+ build, the BMS harness we installed, and labor at any in-network shop.

Covered

Cooling kits fitted by an HHN shop, including hoses, pump, and controller.

Covered

Repeat failure of the same fault within the warranty term — including diagnostic labor.

Not covered

Collision, flood, rodent damage, or high-voltage work performed by a non-certified shop.

Not covered

Modules that were already Grade C at intake and declined for replacement on the signed ledger.

02 // File a claim

03 // Track a claim